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(Terms and Conditions Apply)

 
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Terms & Conditions

Welcome to AfriCarr Emart Ltd. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern AfriCarr Emart's relationship with you in relation to this website. The term AfriCarr Emart refers to the owner of the website whose registered office is 483 Green Lanes, London N13 4BS and company registration number 06962875. The term “you” refers to the user or viewer of our website.

 

The use of this website is subject to the following terms of use:


  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.

  • Measures have been taken to ensure the quality, reliability and accuracy of the information on this website but your use of any information or materials on this website is completely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, information e.t.c available through this website meet your specific requirements. 

  • We do not provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or referenced on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

  • Some product images on this website may vary from the actual product packaging you may receive in your order; this would usually be due to a difference in size of product ordered versus the the size of the product in the website image. It may also be due to a slightly different packaging for the U.K market versus the manufacturer's home image. The actual product you receive will be as ordered.

  • All content on the AfriCarr Emart website is subject to copyright as it contains material which is owned by or licensed to us. Any redistribution of part or all of the contents in any form is prohibited. You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit or store it in any other website or other form of electronic retrieval system.

  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

  • You may not create a link to this website from another website or document without AfriCarr's written consent.

  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

 

Payment

 

  • Your payment will be handled exclusively by PayPal or Barclays; this is dependent on the payment option you select.

  • On checkout, you will be transferred to the Barclays or PayPal's secure website to make your payment.

  • The payment will only be deducted from your account at the point the processing of your order begins.

  • Please note that no payment details whatsoever are collected, held or accessible by AfriCarr Emart. Please refer to PayPal's privacy policy here

 

Delivery

 

We aim to make most deliveries between 48-72 hours after an order is received. Subject to stock status and the receipt of your order before 12 noon, your order will be delivered per the delivery option chosen on checkout. 

An email notification will be sent to you to confirm the delivery details so that arrangements can be made to receive the order. A signature will be required on delivery. Please read through the delivery information on the website for further details.

 

Returns

 

All products will be dispatched to you on completion of an in-house product quality check as far as the packaging permits. In the unlikely event that an item reaches you in an unsatisfactory condition, please inform us via email at sales@africarr.com with some information on your reason for the intended return.

We will ask you to return the item(s) with the proof of postage cost to you.

We are unable to accept the return of any consumable product for any reason other than stated above.

 

For hair and skin products, please inform us via email as detailed above; we would respond with details on how you can proceed with your return. 

It is of absolute importance that you notify us of  your intention to return an item(s) to within 7 days of receipt. Returned goods must be unused and unopened in a saleable condition and in their original packaging. On receipt, we will process a refund for the item(s) as well as the postage cost to your payment card or send you a replacement if requested. Items must be returned and received by us within 21 days from day of purchase to qualify for a refund.

 

Please note that all complete orders (excluding faulty goods) returned for a refund will incur a £2.99 re-stocking charge. However, we are unable to accept returns of certain products including hair extensions and wigs for hygiene reasons.

Please note that all queries relating to calling cards should be directed to the manufacturer's customer service number which will be provided to you when your card is ordered. We are unable to process any refunds for calling cards.

 

Coupons

In order to use a coupon, you may be required to be a registered customer. Coupons will be applied at checkout and are usually only applicable for certain periods of time, on certain product categories or as otherwise specified. Coupon discounts are not valid for phone cards.

 

Any further questions?

If you have any questions on any aspect of AfriCarr Emart Ltd, please contact us.

Sales: Sales@africarr.com

General enquiries: contact@africarr.com

 

 

Revised: April 2011