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Privacy Policy

We are fully committed in our service to you and therefore have listed below what you can expect from us:

This Privacy Policy regulates the use by AfriCarr Emart Ltd of the information you provide us when you visit and shop on our website. It is to be read in conjunction with the terms and conditions of use of this website.

Your privacy is of outmost importance and we aim to provide you with a clear policy detailing our use of your information. 

Registration

In order to provide users with a service tailored to your shopping trend as well as to eliminate the need to provide all your details every time you shop, we operate a registration process during which we collect your contact details. We use the information supplied by you through the ordering/registration page to process and fulfill your order with us. This would include some necessary details being given to a third party (Couriers) only for the purpose of order delivery.

 

Information that we will collect

We will collect information necessary to process your order and this would include your name, email address, delivery address, telephone number(s) and payment card details. The payment will be collected and processed on Paypal's a secure site.

The web server may also collect data pertaining to every visitor, including the IP address.

 

What we do with the information we collect

We require this information primarily to process and fulfill your order but may also  use it for any of the following reasons:

  • For registration purposes
  • Providing you with product/service news such as new products, special offers, free delivery periods e.t.c. You will be able to unsubscribe from this if you do not wish to receive such information form us.
  • Contacting you to enquire about your shopping experience with us.
  • To improve our products and services.  

Information sharing

We will not sell, distribute or lease your personal information to any third parties other than our couriers or as required by law. We may disclose your information to process and fulfill your order, to provide services you request, or for internal business analysis purposes.  If you have not previously objected to us using your personal information for direct marketing purposes, you may change you mind at any time by e-mailing us. We may be obliged by law to store all of your communications and material including activity logs and we may need to disclose details of these to government or authorised officials upon request. Like many websites, log files are used by this website - these are used to monitor the effectiveness of our online marketing programmes. These files do not link into personally identifiable information.

 

Security

At AfriCarr, data security is a very high priority and we ensure  that we do our best to safeguard the information you provide us. Access to all our customer information is highly restricted.  To help us keep your information confidential. You should keep your password secret and never distribute the URL's for pages that you have looked at while logged in as a registered customer.

The website uses advanced security technology to ensure that the details you provide when placing an order are kept private and secure, making shopping on our site completely safe.

On checkout, you will be transferred to the PayPal website to enter your payment details. PayPal uses cutting-edge data encryption, fraud detection tools and various advanced techniques to improve security; you can be confident your details are safe.

 

Password

You should choose a password that is not obvious or known to anyone else, nor should you divulge your password to any third party, as you will be liable for all activity and charges incurred through use of your password whether authorised by you or not. If you forget your password, you can request for a new password to be created, and we will email this to the email address you provided when you registered on our internet site. You can change your password anytime in the 'Account' tab. Should we have reason to suspect that there is likely to be or have been any breach of security, we may change your password and notify you of the change by e-mail.

   

Cookies

A cookie is a piece of data which requires permission to be placed on your computer’s hard drive. Once you agree (or your browser agrees automatically if you have set it up in that way), your browser adds that text in a small file. A cookie helps analyse web traffic or lets web site operators know when you visit a particular site.  The web application tailors its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.  A cookie in no way gives us access to your computer or any information about you, other than what you choose to share with us by registering or entering other data such as feedbacks on our website. This practice is strictly enforced. We know that people have concerns about cookies, but we believe that the benefit that you and Africarr gain from their proper use is worthwhile. You may set up your web browser to notify you of cookie placement requests or decline cookies completely (although declining them may prevent you from being able to use the web site properly or at all). You can delete the files that contain cookies – those files are stored as part of your Internet browser.

 

Links

Our web site may contain links to enable you to visit other web sites of interest easily. However, once you have used these links to leave our site you should note that we do not have any control over that other web site. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this Privacy policy.  Furthermore, AfriCarr does not endorse any products and/or services featured on any third party site. You should exercise caution and look at the privacy statement applicable to the site in question.

 

Email, newsletters, opt out and unsubscribe

Users have the option to subscribe to various email services, which we offer usually to inform of new products or promotions. Out of respect for the privacy of our users we present the option not to receive these types of communication.

   

Updating personal information

You can amend your registration details easily through the 'Account'  facility.

  

Notification of changes

We reserve the right to make changes to this policy;  If we decide to make changes, we will post these changes on our home page so our users are aware of what information we collect and how we use it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of email. Users will have a choice as to whether or not we use their information in this different manner.

If you have any questions or concerns relating to this please contact us at contact@africarr.com

 

 

Vat Reg No: 979300689